Terms & Conditions

General Terms

By accessing and placing an order with Lavio.ai (“Lavio”, “we”, “us”, or “our”), you confirm that you are in agreement with and bound by the terms of service contained in these Terms & Conditions (“Agreement”). These Terms apply to the entire website and to any email or other type of communication between you and Lavio.ai.

Under no circumstances shall Lavio.ai or its team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising out of the use or the inability to use the materials on this website, even if Lavio.ai or an authorized representative has been advised of the possibility of such damages. If your use of the materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume all costs associated with it.

We reserve the right to change prices, services, and this Agreement at any time.

License

Lavio.ai grants you a revocable, non-exclusive, non-transferable, limited license to access and use the website and services strictly in accordance with this Agreement.

These Terms & Conditions form a contract between you and Lavio.ai, the provider of the website https://lavio.ai and the services accessible from it (collectively, the “Lavio.ai Service”).

If you do not agree to these Terms & Conditions, please do not use the Lavio.ai Service. If you violate any of these Terms, we may cancel your account or block access to the Service without notice.

Definitions and Key Terms

To help explain things as clearly as possible in this Agreement, whenever any of these terms are used, they are strictly defined as follows:

  • Cookie – a small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analytics, and remember information such as your language preference or login information.
  • Company – when this policy mentions “Company”, “we”, “us”, or “our”, it refers to Grow IT Solutions Inc., USA, which operates Lavio.ai and is responsible for your information under these Terms & Conditions.
  • Payment & Treasury Partners –
    You can also pay to “Grow IT Solutions” Inc., USA, 7901 4th St N, STE 300, St. Petersburg, FL 33702 by using a direct payment or card payment (Stripe.com, Checkout.com). Grow IT Solutions Inc. has agreed to provide treasury and payment processing functions for Lavio.ai.
    You can also pay to “Payo IT” Inc., USA, 7901 4th St N, STE 300, St. Petersburg, FL 33702 by using PayPal payments. Payo IT Inc. has agreed to provide treasury functions for Lavio.ai for a certain commission from Grow IT Solutions Inc. In fact, all new PayPal payments are now processed by Payo IT Inc.
  • Country – the jurisdiction where Lavio.ai and Grow IT Solutions Inc. operate, in this case the United States of America.
  • Device – any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Lavio.ai and use the services.
  • Service – the services provided by Lavio.ai as described in the relevant terms (if available) and on this platform, including consulting, reports, subscriptions, and GEO/AI search optimization services.
  • Third-party service – advertisers, tools, analytics providers, payment processors, partners, and other companies whose products or services we integrate, reference, or believe may be of interest to you.
  • Website – Lavio.ai’s site, which can be accessed via this URL: https://lavio.ai
  • You / User / Customer – a person or entity that accesses Lavio.ai, creates an account, places an order, or uses the Services.

Restrictions

You agree that you will not, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the website or make the Service available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the website or Service.
  • Remove, alter, or obscure any proprietary notice (including copyright or trademark notices) of Lavio.ai or its affiliates, partners, suppliers, or licensors.
  • Use the Service for any unlawful, fraudulent, deceptive, or abusive purpose.

Return and Refund Policy

Thank you for considering and purchasing services at Lavio.ai. We want you to have a clear and fair experience.

By placing an order on Lavio.ai, you acknowledge that:

  • Many of our services involve research, consulting, or done-for-you work that begins shortly after payment.
  • Because of this, refunds are not automatic and are handled on a case-by-case basis.

If, for any reason, you are not satisfied with a service delivered by Lavio.ai, please contact us at support@lavio.ai. We will review your case, request any necessary information, and decide whether a partial or full refund, additional work, or another solution is appropriate.

Subscriptions & Recurring Payments

Some Lavio.ai services may be sold as recurring subscriptions (for example, ongoing GEO or AI search optimization packages).

By purchasing a subscription, you agree to:

  • An initial charge and recurring charges at the then-current subscription rate until you cancel.
  • Responsibility for all recurring payments made through your chosen payment method (Stripe, Checkout.com, PayPal, etc.).

Cancellation

  • You may cancel at any time before the next billing date.
  • If you subscribed via PayPal, you can cancel from your PayPal account’s “Automatic Payments” settings.
  • If you subscribed via Stripe or Checkout.com, you can cancel by contacting our support team or via any self-service tools we provide.

After cancellation, you will continue to receive the Service until the end of the paid billing period. Work already completed will not be removed or reversed.

Updating Payment Methods

You can update your payment details by contacting support@lavio.ai. After updating, you authorize us to charge the new payment method for ongoing and future subscription fees.

Your Suggestions

Any feedback, ideas, comments, or suggestions (“Suggestions”) that you provide to Lavio.ai regarding the website or services will be considered non-confidential and non-proprietary.

Lavio.ai shall be free to use, copy, modify, publish, or redistribute these Suggestions for any purpose and in any way, without any credit or compensation to you.

Your Consent

We updated these Terms & Conditions to explain clearly what applies when you visit or use Lavio.ai. By using our website, registering an account, or making a purchase, you consent to these Terms & Conditions and agree to be bound by them.

Links to Other Websites

These Terms & Conditions apply only to the Lavio.ai Services. The website may contain links to other websites that are not operated or controlled by Lavio.ai. We are not responsible for the content, accuracy, or opinions expressed on such websites.

When you follow a link to another website, our Terms & Conditions no longer apply. Your browsing and interaction on any other website are subject to that website’s own rules and policies.

Cookies

Lavio.ai uses cookies to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your device by your web browser.

We use cookies to:

  • Enhance performance and functionality of the website
  • Remember preferences such as language or login status
  • Help us analyze and improve the Service

Most browsers allow you to disable cookies. However, if you disable cookies, some parts of the website may not function properly. We do not place personally identifiable information in cookies.

Changes to Our Terms & Conditions

We may change our Service and policies from time to time and may need to update these Terms & Conditions to reflect those changes.

Unless otherwise required by law, we will notify you (for example, through the website or by email) before new Terms take effect and give you an opportunity to review them.

If you continue to use the Service after the updated Terms become effective, you agree to be bound by them. If you do not agree, you must stop using the Service and, if applicable, delete your account.

Modifications to Our Website

Lavio.ai reserves the right to modify, suspend, or discontinue, temporarily or permanently, the website or any service to which it connects, with or without notice and without liability to you.

Updates to Our Website

From time to time, Lavio.ai may provide updates, upgrades, bug fixes, patches, or other modifications (“Updates”) to improve the features or performance of the website.

Updates may change or remove certain features or functionalities. You agree that Lavio.ai has no obligation to provide any Updates or to continue providing any particular features.

All Updates are deemed part of the Service and are subject to this Agreement.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Lavio.ai is not responsible for:

  • The accuracy, completeness, or legality of Third-Party Services
  • Any content, products, or services available through them

Use of Third-Party Services is entirely at your own risk and subject to those third parties’ own terms and conditions.

Term and Termination

This Agreement remains in effect until terminated by you or Lavio.ai.

Lavio.ai may, at its sole discretion, suspend or terminate your access to the Service at any time, with or without cause and with or without notice.

This Agreement will terminate immediately, without prior notice, if you fail to comply with any provision of this Agreement. You may also terminate this Agreement by ceasing all use of the website and, where applicable, deleting your account.

Termination does not limit any of Lavio.ai’s rights or remedies at law or in equity in case of a breach.

Copyright Infringement Notice

If you are a copyright owner or an agent of such an owner and believe that any material on our website infringes your copyright, you may notify us in writing and include:

  • Your physical or electronic signature
  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing and where it is located
  • Your contact information (address, phone number, email)
  • A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law
  • A statement that the information in the notification is accurate and that, under penalty of perjury, you are authorized to act on behalf of the copyright owner

Indemnification

You agree to indemnify and hold Lavio.ai, Grow IT Solutions Inc., Payo IT Inc., and their parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, arising out of:

  • Your use of the website or Service
  • Your violation of this Agreement or any law or regulation
  • Your violation of any third-party right

No Warranties

The website and Service are provided to you “AS IS” and “AS AVAILABLE”, with all faults and defects, and without warranty of any kind.

To the maximum extent permitted under applicable law, Lavio.ai, on its own behalf and on behalf of its affiliates and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

  • The website will meet your requirements or achieve specific results
  • The website will operate without interruption or be error-free
  • Any defects will be corrected
  • The website or servers are free of viruses or other harmful components

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Lavio.ai and any of its suppliers under any provision of this Agreement and your exclusive remedy shall be limited to the amount actually paid by you for the Service.

To the maximum extent permitted by applicable law, in no event shall Lavio.ai or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, loss of profits, loss of data, business interruption, or loss of privacy) arising out of or in any way related to the use of or inability to use the website or Service.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, that provision will be changed and interpreted to accomplish the objectives of the provision to the greatest extent possible, and the remaining provisions will continue in full force and effect.

Waiver

No failure to exercise, and no delay in exercising, any right or remedy under this Agreement shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall preclude any other or further exercise of that or any other right or remedy.

Amendments to This Agreement

Lavio.ai reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days’ notice before the new terms take effect.

By continuing to access or use the website after revisions become effective, you agree to be bound by the revised terms. If you do not agree, you must stop using Lavio.ai.

Entire Agreement

This Agreement, together with the Privacy Policy, Cookie Policy, and any other legal notices published on the website, constitutes the entire agreement between you and Lavio.ai regarding your use of the Service and supersedes all prior agreements.

Updates to Our Terms

We may change our Service and policies, and may need to make changes to these Terms so that they accurately reflect our Service and policies. We will notify you where required, and your continued use of the website will signify your acceptance of the updated Terms.

Intellectual Property

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design and arrangement thereof) are owned by Lavio.ai, Grow IT Solutions Inc., or their licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property rights.

You may not copy, reproduce, modify, distribute, or create derivative works from any part of the website without our prior written consent, except as explicitly allowed in this Agreement.

Agreement to Arbitrate

To the extent permitted by law, any dispute, claim, or controversy arising out of or relating to the Services or this Agreement (a “Dispute”) will be resolved by binding arbitration, rather than in court, except for claims seeking injunctive or equitable relief regarding the enforcement or validity of Lavio.ai’s intellectual property rights.

Arbitration will be conducted in the United States, in accordance with the commercial arbitration rules of a recognized arbitration institution. Each party will bear its own costs unless the arbitrator rules otherwise.

Notice of Dispute

In the event of a Dispute, you or Lavio.ai must give the other party a Notice of Dispute, which is a written statement that sets forth:

  • The name, address, and contact information of the party giving the notice
  • The facts giving rise to the dispute
  • The relief requested

Notices to Lavio.ai should be sent via email to support@lavio.ai.

You and Lavio.ai will attempt to resolve any Dispute informally within sixty (60) days after a Notice of Dispute is sent. After 60 days, either party may commence arbitration.

Binding Arbitration

If the Dispute is not resolved by informal negotiation, it shall be settled by binding arbitration. You are waiving the right to litigate disputes in court before a judge or jury and the right to participate in class actions.

Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party may be recovered from the non-prevailing party, as determined by the arbitrator.

Submissions and Privacy

If you submit or post any material to Lavio.ai (ideas, text, designs, data, proposals, etc.), you agree that such submissions will be treated as non-confidential and non-proprietary and will become the sole property of Lavio.ai, without any compensation or credit to you.

Our use and protection of your personal data are governed by our Privacy Policy.

Promotions

From time to time, Lavio.ai may run promotions, discounts, contests, or special offers (“Promotions”). These may be subject to additional rules or eligibility criteria (for example, geographic or time limitations).

By participating in any Promotion, you agree to comply with all applicable Promotion rules. In case of conflict between a Promotion’s rules and these Terms, the Promotion rules will govern for that specific Promotion.

Typographical Errors

If a product or service is listed at an incorrect price or with incorrect information due to a typographical error or system issue, we reserve the right to refuse or cancel any orders placed for that product or service, whether or not the order has been confirmed and your card charged. If your card has already been charged, we will issue a credit in the amount of the incorrect price.

Miscellaneous

If any provision of these Terms & Conditions is found unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

Lavio.ai operates and controls the Service from the United States. You are responsible for compliance with all local laws if you access the Service from outside the U.S.

The section headings in this Agreement are for convenience only and have no legal effect.

Disclaimer

Lavio.ai is not responsible for any content, code, or other errors.

The Service and its contents are provided “as is” and “as available” without any warranty or representation of any kind, either express or implied. Lavio.ai is a distributor, not a publisher, of content supplied by third parties and exercises no editorial control over such content.

Without limiting the foregoing, Lavio.ai does not warrant that:

  • The Service will be uninterrupted or error-free
  • Defects will be corrected
  • Any information obtained through the Service is accurate or reliable

Use of the Service is at your sole risk.

Contact Us

Don’t hesitate to contact us if you have any questions about these Terms & Conditions or the Lavio.ai Service: